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Home/Resources/Glossary/Workflow Automation
Glossary Term
Automation

Workflow Automation

The design, execution, and automation of processes based on workflow rules where human tasks, data or files are routed between people or systems.

Related Service: Custom Solutions

Workflow automation: reducing manual work

Workflow automation connects systems and triggers actions automatically - routing leads to a CRM, sending emails, updating spreadsheets, creating tickets, generating reports. Done well, automation improves speed and consistency and reduces human error.

Common automation patterns

  • Lead capture → qualification → routing → follow-up
  • Reporting pipelines (daily/weekly summaries)
  • Operational alerts (downtime, spend spikes, SSL expiry)

Automate around reliable data first; automating broken tracking just scales the wrong behaviour.

More Automation terms

Browse related definitions in the same glossary category.

Previous Term

Webhooks

Alerting

The automated process of notifying stakeholders when specific conditions or anomalies are detected in a system.

Anomaly Detection

The identification of items, events or observations which do not conform to an expected pattern on a dataset.

Background Jobs

Tasks executed asynchronously outside the main request flow, such as sending emails or processing data.

Cron Jobs

Time-based scheduled tasks that run automatically at specified intervals on servers or cloud platforms.

Data Enrichment

Augmenting existing data with additional information from external sources or APIs.

Google Ads Scripts

JavaScript code fragments that automate actions in your Google Ads account.

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