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Glossary Term
Analytics

Event Tracking

Recording user interactions such as form submissions, video plays, or link clicks for performance analysis.

Related Service: Strategy & Planning

Event Tracking: Beyond the Page View

Event tracking captures user interactions that don't load a new page. If "Page Views" tell you where people went, "Events" tell you what they did.

Common events to track

  • Clicks: On "Add to Cart," "Download PDF," or external links.
  • Scroll depth: Did they read 25%, 50%, or 90% of the article?
  • Video engagement: Play, pause, and watch-to-end.
  • Form interaction: Field focus, error messages triggered.

Implementation

Tools like Google Tag Manager (GTM) allow you to set up listeners for these interactions and send them to GA4, Facebook, or your CRM without writing custom code for every single button.

More Analytics terms

Browse related definitions in the same glossary category.

Previous Term

Engagement Session

Next Term

Exit Rate

Acquisition Channel

The source through which users find your website - such as organic search, paid search, social media, or referrals.

Acquisition Cost (CPA)

Cost Per Acquisition - the average amount spent to generate one booking, enquiry or conversion.

Anonymous Traffic

Website visits where user data or referrer information is not available due to privacy settings or tracking restrictions.

Attribution Model

A rule that determines how credit for conversions is assigned to different marketing touchpoints (e.g., first click, last click, data-driven).

Average Position

A metric indicating where a page typically ranks in search results for a given query. Replaced by average ranking in GA4.

Behaviour Flow

A report in analytics tools showing how users navigate between pages and where they drop off.

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Related Resources

SEO ServicesHotel SEO ServicesAI in SEO and PPC: What's Actually ChangingSEO Metrics After AI Overviews: What Still MattersGoogle Tag Manager Masterclass: Data & PrivacyChatGPT Search Optimisation Service

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