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Glossary Term
Analytics

Click-Through Rate (CTR)

The percentage of people who click your link after seeing it in search results. Higher CTR indicates compelling titles and descriptions.

Related Service: Strategy & Planning

CTR: improving clicks without buying more traffic

Click-through rate (CTR) is the percentage of impressions that turn into clicks. In SEO it reflects how compelling your snippet is. In PPC it’s a quality and relevance signal that can influence costs. Improving CTR often increases traffic without increasing budget - but only if the traffic remains qualified.

How to improve CTR (SEO)

  • Write titles that match intent and clearly state the value/outcome.
  • Use meta descriptions to reduce uncertainty (who it’s for, what’s included).
  • Win rich results where relevant (FAQ, breadcrumbs, review markup where applicable).

How to improve CTR (PPC)

  • Tighten keyword-to-ad relevance and use strong assets (sitelinks, callouts).
  • Pre-qualify clicks (pricing, locations, constraints) to reduce wasted spend.
  • Test messaging and offers, not just minor wording tweaks.

More Analytics terms

Browse related definitions in the same glossary category.

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Conversion Lag

Acquisition Channel

The source through which users find your website - such as organic search, paid search, social media, or referrals.

Acquisition Cost (CPA)

Cost Per Acquisition - the average amount spent to generate one booking, enquiry or conversion.

Anonymous Traffic

Website visits where user data or referrer information is not available due to privacy settings or tracking restrictions.

Attribution Model

A rule that determines how credit for conversions is assigned to different marketing touchpoints (e.g., first click, last click, data-driven).

Average Position

A metric indicating where a page typically ranks in search results for a given query. Replaced by average ranking in GA4.

Behaviour Flow

A report in analytics tools showing how users navigate between pages and where they drop off.

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