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Glossary Term
Commercial

Dynamic Pricing

Adjusting room rates in real time based on demand, seasonality, and competitor pricing.

Related Service: Strategy & Planning

Dynamic pricing: rate decisions based on demand

Dynamic pricing adjusts prices based on real-time signals like demand, seasonality, lead time, competitor rates, and inventory. In hospitality, dynamic pricing is central to revenue management - but it needs to be aligned with marketing so offers and messaging support the rate strategy.

Common inputs

  • Occupancy and pacing vs forecast
  • Booking window shifts by market and device
  • Competitor and OTA parity signals

Marketing considerations

  • Avoid always-on discounting that trains customers to wait.
  • Use value adds (breakfast, parking, flexibility) to protect ADR.
  • Time campaigns to demand windows rather than calendar months.

More Commercial terms

Browse related definitions in the same glossary category.

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Multichannel Campaign

Audience Segmentation

Dividing potential guests into groups based on behaviour, demographics, or interests to tailor marketing messages.

Average Daily Rate (ADR)

A hotel performance metric showing the average income per paid room occupied in a given time period.

Booking Engine

An online reservation system that allows hotels to take direct bookings through their website, usually integrated with PMS or channel managers.

Booking Funnel

The journey from awareness to reservation. Includes discovery, consideration, booking, and post-stay loyalty stages.

Booking Window

The number of days between when a guest books and their arrival date - valuable for campaign timing and segmentation.

Build vs Buy

The strategic decision between developing custom solutions or purchasing existing products and services.

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