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Glossary Term
Analytics

UTM Parameters

Tracking tags added to URLs to identify the source, medium, and campaign in analytics data.

Related Service: Strategy & Planning

UTM parameters: consistent campaign attribution

UTM parameters are tags added to URLs so analytics tools can attribute sessions and conversions to the correct channel, campaign, and creative. They’re essential for clean reporting across email, paid social, partnerships, and any channel without auto-tagging.

Best practices

  • Use a naming standard (lowercase, consistent separators, documented taxonomy).
  • Don’t mix different meanings (e.g. “source” shouldn’t sometimes mean platform and sometimes mean campaign).
  • Preserve parameters through redirects and link shorteners.

More Analytics terms

Browse related definitions in the same glossary category.

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Visibility Index

Acquisition Channel

The source through which users find your website - such as organic search, paid search, social media, or referrals.

Acquisition Cost (CPA)

Cost Per Acquisition - the average amount spent to generate one booking, enquiry or conversion.

Anonymous Traffic

Website visits where user data or referrer information is not available due to privacy settings or tracking restrictions.

Attribution Model

A rule that determines how credit for conversions is assigned to different marketing touchpoints (e.g., first click, last click, data-driven).

Average Position

A metric indicating where a page typically ranks in search results for a given query. Replaced by average ranking in GA4.

Behaviour Flow

A report in analytics tools showing how users navigate between pages and where they drop off.

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